Debbie Foster
2 months ago
A wonderful experience from start to finish with friendly, knowledgeable service.
Great displays & choices in the store to inspire; patient sales service from John to be supportive & part of our choi [read more]ces. No sales pressures or gimmicks. Clear communication from order to delivery. Excellent delivery & install team who were tidy & efficient & felt part of our room transformation. Clear & polite admin team dealing with payment. Would highly recommend Vale Furnishers & worth travelling an hour to visit. Thank you Vale!
Glynis Norman
2 months ago
We purchased 2 recliner sofas and an armchair in January. The store has so much choice and at no point are you hassled by sales people. You are left to wander around at your own pace. Once you are e [read more]ngaged with a staff member, they are so helpful. Clare was very patient with us when it came to choosing fabric, offering informed suggestions. They were happy to delay the order when we had doubts on our fabric choice and we came back in store a couple of days later to reassure ourselves!
The furniture was delivered much earlier than anticipated by 2 very considerate guys who set everything up and checked it was working. All packaging was taken away.
It's worth noting that Vale Furnishers do not take credit cards.
CJ Mitch
8 months ago
Amazing customer service. Very stylish furniture at reasonable prices for the quality.