ROBERT LIVINGSTON
2 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Graham Hudson
3 months ago
We have been customers of Vale Furnishers for many years. The quality of their service is excellent. They provide comprehensive advice, spend time with you as a customer and the range of their product [read more]s is good and of high quality. We always start our house furniture journey there.
Alan Colbert
3 months ago
Recently replaced our old Stressless chairs after 17 years. Sales staff were very helpful and delivery was quick. Delivery staff were extremely helpful and efficient, setting up new chairs and removin [read more]g old. Once again we have chosen Vale Furnishers and we have never been disappointed.