Ian Magness
10 months ago
After a burst pipe we needed to replace several carpets, a bed and various other items of furniture. Dan and Clare were extremely helpful in helping us choose the right products. It was reassuring to [read more]have supportive and helpful professionals to rely on when facing this unexpected situation. They also stored the items for several months whilst the house dried and ensured the deliveries were synchronised. Really excellent service Big thanks!
Paul Stearn
Yesterday
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!
Steve C
4 months ago
Vale Furnishers has an excellent range of furniture with many designs and colours. Hassle free browsing with help by friendly staff if needed. We were very pleased with our final choice of sofa and re [read more]turned to the store on a number of occasions to take away samples for colour matching. Great delivery crew who had to negotiate a few obstacles to remove the old sofa and replace it with the new one. We are very happy with our choice and it looks great.