Paul Stearn
6 days ago
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!
Steve C
4 months ago
Vale Furnishers has an excellent range of furniture with many designs and colours. Hassle free browsing with help by friendly staff if needed. We were very pleased with our final choice of sofa and re [read more]turned to the store on a number of occasions to take away samples for colour matching. Great delivery crew who had to negotiate a few obstacles to remove the old sofa and replace it with the new one. We are very happy with our choice and it looks great.
Brent Chiswick
1 month ago
We visited the Ash Vale store to purchase a new Hypnos mattress. We were met by Carmen who spent as long as needed with us, letting us try many different mattresses and helpfully suggesting different [read more]options to achieve the comfort level we were after. We finally decided on the one we wanted and it has now been delivered, sooner than we expected. The entire buying experience, together with Carmens help, was exceptional. We wouldn’t hesitate to buy again from Vale Furnishers.