ROBERT LIVINGSTON
2 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Stuart Gain
1 month ago
What a fabulous showroom. This was a suggestion from family members to go and see when we were looking for a new sofa. It certainly didn’t disappoint. You would be hard pressed not to find what you wa [read more]nt. We not only found a great sofa but came away with a perfect table as well. All the staff are lovely, helpful and knowledgeable. We will certainly be back and would throughly recommend. Thank you Ash Vale Furnishings for a wonderful service.
DennisJohn Heath
3 months ago
We have been customer's of Vale Furnishers for many years and always received excellent service. We have made numerous purchases over time and the last one, a Mammoth mattress, was particularly well h [read more]andled. There had been some issues with a previous mattress delivery however, Vale Furnishers resolved everything without hesitation. Well Done!