Ann Harrup
4 days ago
Fantastic service from start to finish. My new Parker Knoll reclining chairs are lovely and the guys who delivered were very courteous when installing them and taking away my old chairs. The shop kept [read more] me updated on delivery and the staff are really lovely. I shall be returning when I need something else.
ROBERT LIVINGSTON
2 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Carl Manuel
2 months ago
The showroom was clean and well laid out, the staff asked politely what I was looking for, I was then directed to those areas. I choose a divan bed, it’s been delivered and put together by the team, w [read more]ho I might add removed their boots every time they came into my property, also they didn’t look at their mobile phones and tidied up after them, can’t ask for more. The bed is very well made, I’m now waiting for my sofa. Excellent service throughout.