Carl Manuel
2 months ago
The showroom was clean and well laid out, the staff asked politely what I was looking for, I was then directed to those areas. I choose a divan bed, it’s been delivered and put together by the team, w [read more]ho I might add removed their boots every time they came into my property, also they didn’t look at their mobile phones and tidied up after them, can’t ask for more. The bed is very well made, I’m now waiting for my sofa. Excellent service throughout.
Ian Mason
6 months ago
We are frequent visitors to this terrific furniture store, and on this occasion it was the usual great experience from start to finish. The moment we stepped in we were welcomed warmly by John - who g [read more]ave us space to browse but was on hand if we had any questions.
We think what sets this store apart is the knowledge of the sales team (like John) and the informal friendliness by which they conduct business. On this occasion, John, was able to point us to the perfect piece of furniture to suit the decor and dimensions of our room.
I would also say the store itself deserves praise for its well-chosen selection of furniture from traditional to contemporary, showcasing a variety of styles to suit different tastes. The quality of the furniture is evident, and the range is extensive, offering something for everyone.
In an era where customer service often takes a back seat, this furniture store stands out as a shining example of how the retail experience should be. If you're in search of not only top-notch furniture but also a seamless and enjoyable shopping experience, I highly recommend paying a visit.
John Kemp
2 months ago
Having used Vale many times before we had no qualms about ordering new sofas for our kitchen from them. Trina was really patient and helpful when we were choosing what we wanted and we were delighted [read more]when they arrived in store 9 weeks earlier than expected. Delivery went very smoothly with prompt and polite delivery men and we are very happy with our new furniture. Thank you Vale.