Glynis Norman
2 months ago
We purchased 2 recliner sofas and an armchair in January. The store has so much choice and at no point are you hassled by sales people. You are left to wander around at your own pace. Once you are e [read more]ngaged with a staff member, they are so helpful. Clare was very patient with us when it came to choosing fabric, offering informed suggestions. They were happy to delay the order when we had doubts on our fabric choice and we came back in store a couple of days later to reassure ourselves!
The furniture was delivered much earlier than anticipated by 2 very considerate guys who set everything up and checked it was working. All packaging was taken away.
It's worth noting that Vale Furnishers do not take credit cards.
Ian Mason
6 months ago
We are frequent visitors to this terrific furniture store, and on this occasion it was the usual great experience from start to finish. The moment we stepped in we were welcomed warmly by John - who g [read more]ave us space to browse but was on hand if we had any questions.
We think what sets this store apart is the knowledge of the sales team (like John) and the informal friendliness by which they conduct business. On this occasion, John, was able to point us to the perfect piece of furniture to suit the decor and dimensions of our room.
I would also say the store itself deserves praise for its well-chosen selection of furniture from traditional to contemporary, showcasing a variety of styles to suit different tastes. The quality of the furniture is evident, and the range is extensive, offering something for everyone.
In an era where customer service often takes a back seat, this furniture store stands out as a shining example of how the retail experience should be. If you're in search of not only top-notch furniture but also a seamless and enjoyable shopping experience, I highly recommend paying a visit.
Keaver Drive
2 months ago
We purchased some new sofas for our lounge and were very impressed with the staff, their help and expertise that we were shown in the Showroom by Harvey and no Hard Sell, which we really appreciated.
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Our Parker Knoll Recliner Sofa and Static Sofa were delivered on Monday 4th March 2024 and the delivery staff were on time and were so helpful and provided an excellent service including taking care in removing the old sofas and then moving the new sofas into the house and then assembling them.
We are very pleased with our new sofas, so comfortable and they have completely transformed our lounge making it look bigger and lighter.
We would have no hesitation in recommending Vale Furnishers for your furnishing needs, have purchased several items from them previously and will continue to do so.
Well Done Vale Furnishers!
Simon Bewley.