Lynda Deveson
4 months ago
We have bought several items from Vale over the last few years including two sofas and accent chair, dining table and chairs and amazing canvas pictures and we are absolutely thrilled with all of them [read more]. Clare Alex and team are amazing. So helpful and caring. They spend so much time giving advice and making sure you have the best choice of their huge range of furniture and accessories. We would always choose Vale for any furniture or accessories in the future. Fantastic range and great quality.
ROBERT LIVINGSTON
2 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston