ROBERT LIVINGSTON
2 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Arun Sharma
2 months ago
Nice enough place. Good parking and location. The quality and price of items is sky high. This isn't a budget furniture store, it's super high end, with prices to match, so it's unlikely to be for all [read more] people. Nothing wrong with that, but it will have a niche customer base. Staff nice and friendly
Ann Harrup
4 days ago
Fantastic service from start to finish. My new Parker Knoll reclining chairs are lovely and the guys who delivered were very courteous when installing them and taking away my old chairs. The shop kept [read more] me updated on delivery and the staff are really lovely. I shall be returning when I need something else.