Paul Stearn
Last Week
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!
Lisa Seabrook
5 months ago
Mark Dugdale was so helpful and went the extra mile to assist us with our recent purchase of a dining room table. We had only seen it online and Mark contacted the manufacturer in Italy to get all th [read more]e information and then we bought it “blind” as there were no actual samples. The table arrived last Saturday and we are so happy with it!! We also bought a drinks trolley and a media unit from Mark who at all times has remained professional and super helpful. I have no hesitation in recommending Vale Furnishers.
Carl Manuel
2 months ago
The showroom was clean and well laid out, the staff asked politely what I was looking for, I was then directed to those areas. I choose a divan bed, it’s been delivered and put together by the team, w [read more]ho I might add removed their boots every time they came into my property, also they didn’t look at their mobile phones and tidied up after them, can’t ask for more. The bed is very well made, I’m now waiting for my sofa. Excellent service throughout.