Keaver Drive
2 months ago
We purchased some new sofas for our lounge and were very impressed with the staff, their help and expertise that we were shown in the Showroom by Harvey and no Hard Sell, which we really appreciated.
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Our Parker Knoll Recliner Sofa and Static Sofa were delivered on Monday 4th March 2024 and the delivery staff were on time and were so helpful and provided an excellent service including taking care in removing the old sofas and then moving the new sofas into the house and then assembling them.
We are very pleased with our new sofas, so comfortable and they have completely transformed our lounge making it look bigger and lighter.
We would have no hesitation in recommending Vale Furnishers for your furnishing needs, have purchased several items from them previously and will continue to do so.
Well Done Vale Furnishers!
Simon Bewley.
Ian Mason
6 months ago
We are frequent visitors to this terrific furniture store, and on this occasion it was the usual great experience from start to finish. The moment we stepped in we were welcomed warmly by John - who g [read more]ave us space to browse but was on hand if we had any questions.
We think what sets this store apart is the knowledge of the sales team (like John) and the informal friendliness by which they conduct business. On this occasion, John, was able to point us to the perfect piece of furniture to suit the decor and dimensions of our room.
I would also say the store itself deserves praise for its well-chosen selection of furniture from traditional to contemporary, showcasing a variety of styles to suit different tastes. The quality of the furniture is evident, and the range is extensive, offering something for everyone.
In an era where customer service often takes a back seat, this furniture store stands out as a shining example of how the retail experience should be. If you're in search of not only top-notch furniture but also a seamless and enjoyable shopping experience, I highly recommend paying a visit.
Paul Stearn
Yesterday
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!