Ian Mason
6 months ago
We are frequent visitors to this terrific furniture store, and on this occasion it was the usual great experience from start to finish. The moment we stepped in we were welcomed warmly by John - who g [read more]ave us space to browse but was on hand if we had any questions.
We think what sets this store apart is the knowledge of the sales team (like John) and the informal friendliness by which they conduct business. On this occasion, John, was able to point us to the perfect piece of furniture to suit the decor and dimensions of our room.
I would also say the store itself deserves praise for its well-chosen selection of furniture from traditional to contemporary, showcasing a variety of styles to suit different tastes. The quality of the furniture is evident, and the range is extensive, offering something for everyone.
In an era where customer service often takes a back seat, this furniture store stands out as a shining example of how the retail experience should be. If you're in search of not only top-notch furniture but also a seamless and enjoyable shopping experience, I highly recommend paying a visit.
Helena Redwood
10 months ago
Buying substantial pieces of furniture is always daunting - however have been recommended Vale Furnishers as a good option, I was pleasantly surprised to be able to browse around their lovely store in [read more] Ash Vale. Staff members are super attentive and very knowledgeable about the products on offer. A huge thank you to Mark Dugdale who went over and above to ensure that I purchased exactly what I wanted. In this case it was a Stressless chair and happily there was no hard sell involved. With the expert technical help of Angela and Mark’s input I am now the proud owner of a comfy Stressless chair. It’s very rare to be able to purchase furniture and also receive great after sales service too! I am now looking forward to the arrival of 2 Micah sofas which were purchased after a great deal of time was spent with Mark attending to detail on sizing and colour scheme. I truly felt like I had my own personal interior designer. Thank you.