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01252 325525

t 01252 325525
Rated on oogle
Family Run Since 1960
Qty: 0 Total: £0
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Google Reviews (most recent)

 

Helen Fletcher Davies  07/09/2026  5 stars
Another amazing purchase from this destination store!

Vale Furnishers Team:
Hi Helen, thank you for your continued custom!
John Jackson  28/08/2026  5 stars
Looking for a new mattress. We were taken to the relevant area of the show room and guided through the options of interest. The sales person was very knowledgeable and patient. Our choice was ordered and delivered much earlier than anticipated. A great customer experience thank you.

Vale Furnishers Team:
Hi John, so glad we were able to help and thanks for taking the time to leave a review. I hope you enjoy many nights of sleep on your new mattress.
Dominic Wallace  26/08/2026  5 stars
Had the pleasure to get a Bucklow and Berrick Armchair from Vale in June this year. Dealt with Rani and she was excellent from start to finish, giving advice and letting me browse their extensive showroom. She explained the whole process and their excellent recycle/donate of existing sofa scheme - which I thought was great. Delivery was quick and was done with care and pride in the product. Overall exactly what I expected from Vale...highly recommended...

Vale Furnishers Team:
Hi Dominic and thank you for the review and feedback. The armchairs you have bought are such lovely and fun pieces. The partnership with Phyilis Tuckwell has raised almost £200,000 and its been great to do this with our customers.
Catherine  19/08/2026  5 stars
Best furniture shop by far they cannot be more helpful we bought a mattress and tried out numerous ones this isn’t our 1st purchase and it certainly will not be our last. Well done Vale Furnishers.

Vale Furnishers Team:
Hi Catherine, thank you for the review and your most recent order. See you again soon!
John Habberley  19/08/2026  5 stars
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and delivered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.

Vale Furnishers Team:
Hi John and thank you for the feedback. I'm sorry that its wasn't 100% to start but I'm glad the team were able to get it sorted quickly for you. Our team and the supplier partners we work with all play an important part and it's good to hear they were all there to get it sorted for you. Thank you for your support over the years and I hope you enjoy your new chair.
Vanda Bowyer  17/08/2026  5 stars
Delivery was excellent and everything went smoothly.

Vale Furnishers Team:
Perfect. Thank you for the review and 5 star rating.
Tina Harris  14/08/2026  5 stars
We love this store and the team is great too! I'd like to give a shout out to Chris. He is super helpful, very knowledgable and we are delighted with the dining chairs and bar stools we recently purchased.

Vale Furnishers Team:
Hi Tina, thank you for your review, I will share with Chris. I hope you enjoy your new chairs and stools.
Allyson White  11/08/2026  5 stars
Returning customers at Vale Furnishers… just love this business! Range & quality are awesome, the very welcoming team who make their living at the store are memorable & want to be there! We ordered our second Harrison mattress with the bonkers but real Amanda! She was refreshingly patient… made us feel at home and we left feeling our purchase was in good hands. Delivery was very recent…Friday 7th Aug, both delivery colleagues were sooo respectful, helpful & friendly! All in all a great experience.. thanks very much Amanda & Vale Furnishers Ash Vale! We’ll be back! David & Ally White

Vale Furnishers Team:
Thanks Ally for this lovely review. Amanda is very real and brings her personality to everything she does. I hope you enjoy your new Harrisons bed and I will ensure the team get to see the review.
James Radford  06/08/2026  5 stars
We had an amazing experience with Vale Furnishers, thanks to Mark. His extensive knowledge and expertise have truly transformed our living room. He brought forward creative suggestions and ideas we would have never thought of ourselves, making a massive difference to our home. You can tell Mark is genuinely passionate about design, and his dedication really shines through in his work. He is a fantastic asset to the business, thanks again!

Vale Furnishers Team:
Hi James, I totally agree with you. Mark loves working on interiors and his experience is hopefully there to challenge and support you on what can be achieved. Thank you for taking the time to review us and I hope you enjoy the new living room furniture.
Robert Prince  06/08/2026  5 stars
Excellent products and service. We have already ordered more furniture from Vale Furnishers.

Vale Furnishers Team:
Hi Robert, thank you for the review and for all the orders.
Chris White  05/08/2026  5 stars
The usual excellent, friendly service from Charles and Trina. We took forever making a decision, sitting around testing sofas and generally getting in the way, but they were happy to leave us to it until we were happy. Delivery was a lot sooner than expected, and as smooth and trouble free as I've come to expect from Vale Furnishers team. Lovely comfortable G Plan unit. I can't ever imagine us going anywhere else for furniture and carpets!!

Vale Furnishers Team:
Hi Chris, and thank you for taking the time to leave the feedback. Charles and Trina are great and I will share you feedback with them.
diane wheeler  03/08/2026  5 stars
From the moment we arrived at the very impressive Ash Vale showrooms to look for recliner chairs, we couldn't fault the help and information we received from the very knowledgeable and helpful staff. With the help of a really friendly and patient lady called Rani who showed us a huge selection of chairs, we decided on the Hamlin leather swivel recliner chairs, which we are delighted with. The whole experience from the showrooms to the delivery drivers Kevin and Keith, we couldn't be more pleased with the service we received. We would highly recommend Vale Furnishers.

Vale Furnishers Team:
Hi Diane, thank you for taking the time to leave such a detailed review. I'm glad you liked the showroom. It is a big building and we are very lucky to be able to offer so much choice. All the team are great and I will ensure they hear of your feedback.
KARIM KURMALY  31/07/2026  5 stars
Trina was wonderful and understood our needs quickly and pointed us to the right direction. What normally takes hours was completed very efficiently. Recommend Trina to anyone who is caught between options.

Vale Furnishers Team:
Hi Karim, thank you for your comments and review. Trina is very good at asking questions and listening so she can make great suggestions. So glad she was able to help.
Tony Baker  29/07/2026  5 stars
When choosing our products we felt assured with the product information and advice we were given by all staff epically Trina. Straight forward and smooth process throughout and very pleased with our purchase.

Vale Furnishers Team:
Thats great news Tony. Delighted to know we were able to help and make everything straight forward. I will ensure Trina knows.
Sharon Pepin  29/07/2026  5 stars
Showroom staff very helpful and friendly, knowledgeable. Delivery guys were great, brought wardrobe in very carefully, unpacked and put in place. They were engaging, chatty and informative. Great job, thank you.

Vale Furnishers Team:
Hi Sharon, I am very proud of all of our team and I know that everyone across the whole business loves reading reviews like this so thank you for taking the time to feedback.
Stephen Graham  27/07/2026  5 stars
Comfortable, airy showroom with all the stock well laid out and easy to view. The staff were there to assist if we needed anything, but were happy to let us browse. Charles was really helpful when we were making our choice of sofa and two chairs and talked us through the options of fabric etc, without being pushy. It was great to have somebody come to the house to ensure that the furniture would fit through our doorways etc. The delivery itself was seamless. We would thoroughly recommend Vale.

Vale Furnishers Team:
Hi Stephen, its a big showroom and its great to know that you found everything easy to view. Charles has a wealth of experience and we'd always prefer to check sizes before ordering something in if there's ever a doubt on if it will fit. I hope you enjoy your new sofa's and chairs.
wendy ingram  27/07/2026  4 stars
Lovely service beginning to end.hah a very long wait for sofas but worth the wait. Delivery all ran smoothly and good communication!!

Vale Furnishers Team:
Hi Wendy, thank you for the review and feedback. We deal with suppliers from all over the world which can mean that some of our lead times are longer than we'd like them to be. I'm glad that you knew in advance and we kept you updated.
Andy Taylor  26/07/2026  5 stars
We went to Vale Furnishers looking for a specific sized two seater recliner. I did say to Steve that it was a bit of a challenge. Luckily he accepted and we spent sometime looking for said item. I can only praise him for his professionalism and knowledge and eventually we did find exactly the item we required amongst there vast choice. I would definitely recommend them. I will definitely use them again and highly recommend them. Thank you so much Steve for your time and patience.

Vale Furnishers Team:
Hi Andy, thank you for taking the time to leave the review. We do have a very big selection and I'm glad Steve was able to rise to the challenge and find you the perfect sized sofa. See you again soon for our next challenge!
Emma Lewis  26/07/2026  5 stars
Multiple floors of furnishings.

Vale Furnishers Team:
Thanks for the review Emma. 4 floors does ensure we get our steps in each and everyday. Thank goodness for the lift when required.
peter rush  20/07/2026  5 stars
Purchased two sofas to replace existing. Rani could not have been more helpful, understanding our needs and guiding us to suitable sofas, ensuring that all possibilities were explored and being very patient while we decided on configuration, options and fabric. Delivery was 2-3 weeks earlier than indicated, and the delivery staff were pleasant and took great case to not damage anything when negotiating the house to final delivery location and explaining the controls. Top quality items from Vale; we have bought many items from them over the last 10-15 years and always been satisfied with the style and quality of the items and delivery to our house.

Vale Furnishers Team:
Hi Peter, and a big thank you for your continued support over the years. So glad that Rani was able to help out replacing the existing sofas and that the delivery was as expected.
helen Whichelow  20/07/2026  5 stars
We are delighted with our Stressless reclining chairs. When we visited Vale Furniture store,we only had a vague idea of what we wanted, but Steve was quick to realise our needs and on our two visits was very helpful and never pushy. We were given updates on when they would be ready and delivered and the whole experience was easy. Now in situ, the chairs lighten the room and have been admired by the family, not just for their looks but also their comfort. Thank you Steve and all the team.

Vale Furnishers Team:
Hi Helen, thank you for taking the time to leave the review and for your feedback. We have such a big display of Stressless chairs and sofas and over the years they have been a firm favourite of ours. They are supper comfy as you and your family are finding out. I will pass your feedback on to the team as I know they love to read the reviews we get.
Sharon Burch  20/07/2026  5 stars
I have bought various furniture here since 1988, when we moved to the area. There is a huge selection of items from contemporary to fairly traditional. I like to wander around looking at the options, however, there is always of member of staff ready to help and make suggestions. We have just last week taken delivery of some grey leather sofas and armc, we are delighted they look perfect in our new house. As ever, brilliant staff, including the delivery men who was able to help with my glass J table that had got jammed and wouldn’t rise, as it should. The after sales service is an important factor, when buying new furniture, they’re always my store of choice.

Vale Furnishers Team:
Thank you Sharon for all the orders over the years. We are so lucky to have such long term relationships with our customer and the people they recommend. I'm glad we were able to sort out your J table and hopefully it continues to work as it should. Thanks once again and see you soon.
Paul Johnston  10/07/2026  5 stars
We purchased 2 sofa's from Vale through a fantastic sales team. They were delivered by their great (and funny) delivery team a few weeks later. Unfortunately, 1 of the cushion's seemed much softer than the other's. A simple phone call resulted in a new cushion resolving the issue. After another few weeks a squeak developed on 1 of the sofas, Again, a simple phone call resulted in a visit by Vales own technician, who resolved the problem within 30 minutes. It's very satisfying when problems occur that the after sales service is as impeccable as the initial sales service. Would absolutely recommend Vale, a first class company, all round. Superb.

Vale Furnishers Team:
Hi Paul and thank you for the feedback. I'm sorry for the problems that you had but I'm glad to hear that the team got everything resolved for you. Made to order furniture has lots of individual components so sometimes things do happen but our team are always on had when things do.
Nick Gould  06/07/2026  5 stars
Our 'Go to' place for all furniture needs. Excellent service from the sales guys (Chris Cleary) right down to the delivery guys. Can't fault them...

Vale Furnishers Team:
Thank you for the feedback Nick, I will be sure to share with Chris and our delivery team.
Lesley Goodall  01/07/2026  5 stars
The moment I saw the Fama range of sofas and swivel chairs at Vale Furnishers, I was blown away by the range of colours and designs available. Having fallen for the Bauhaus design for the swivel chairs, the rest of the design followed. The colour palette that the chairs offered was bold and Harvey was brilliant, getting hold of swatches for the sofas and chairs and working with me on carpet options. We also found a perfect rug to complete the transformation. Once the living room space was available, Vale Furnishings arranged for the carpet and rug to be fitted in the morning and the furniture delivered in the afternoon (thank you also to Dan and his team) I absolutely love the finished design. Would definitely recommend Vale Furnishers.

Vale Furnishers Team:
Hi Lesley, thank you for taking the time to leave such a detailed review. The photos look great, you have made a lovely home. I will share your feedback with the team as we all love reading reviews like this. Best wishes