Keith Holmes 17/04/2025 My wife & I have shopped at Vale Furnishers for more than 25 years & bought items for almost every room in our home. That in itself is as good a review as I can give, but will still say they are consistently the most friendly, helpful & reassuring company to deal with.
Vale Furnishers Team: Thanks a lot for your lovely review and your continued custom! We hope to see you in store again soon.
Neil Bradbury 17/04/2025 Vale Furnishers has a huge and varied stock but it is the professionalism and helpfulness of their staff that sets them apart. In a Britain where the ethos of serving customers well has largely been lost Vale Furnishers are still providing helpful, knowledgeable advice to their customers backed up with first class service. Pricing is very competitive too. I cannot recommend them more highly.
Bill Patterson 16/04/2025 Huge choice of quality furniture.
Customer service was friendly, efficient and polite, sales staff were unobtrusive
Can highly recommend.
Vale Furnishers Team: Thanks for your lovely review Bill!
Alison Parsons 13/04/2025 Just spent the past 2.5 hours at Vale Furnishers choosing and ordering bar stools and dining table and chairs. The service from Mark D was truly outstanding. Helpful without being pushy. Provided lots of alternative options in different price brackets and fully explained the products including pros and cons. We were made to feel really welcome and totally at ease. This is good old fashioned customer service which is very rare these days. Cannot wait for furniture to arrive and will definitely go to back to Vale again in the future having previously bought furniture there which is of such a high standard. Simply one of a kind.
Vale Furnishers Team: Thanks for your glowing review, Alison! I'll make sure to pass this on to Mark and the whole team and we look forward to seeing you in store again soon.
Sue Webb 12/04/2025 Very friendly staff from start to finish. I ordered 2 sofas which I am very happy with. Alan was very helpful and informative, I would definitely use them again.
Vale Furnishers Team: Thanks for your lovely review, Sue! I'll be sure to let Alan and the rest of the team know.
Jane Grant 12/04/2025 We have looked for a lime green leather chair for ages but one Sunday during the winter sale we challenged a member of the Vale team to see if they had anything in that colour. After a few minutes out came a swatch in exactly the colour we wanted. Now we have received the Dr No swivel chair and it looks fantastic. Its a real pleasure buying from this Furniture Retailer. The showroom offers plenty of choice and inspiration. Knowledgeable folk work there, who don't pester you while browsing, just inform, and when you are ready they are there to help.
Vale Furnishers Team: So glad we were able to help you find the perfect green chair, Jane! Thanks for the lovely review.
Carol Laugharne 10/04/2025 Once again good customer experience. Superb service from Amanda. Delivery was excellent. Arrived on time very efficient delivery people. Highly recommend Ash Furnishers.
Vale Furnishers Team: Thanks for the review, Carol. I'll make sure to let Amanda and the delivery team know.
mike perry 08/04/2025 First class Sales and delivery, Stressless is both very comfortable and looks great in our room. Many Thanks.
Vale Furnishers Team: Glad to see you're happy with your new Stressless purchase, Mike!
Janet Welch 08/04/2025 We purchased our table from your lovely showroom in Ash Vale. Trina was very helpful and helped choose the correct table for us. Delivery was great and on time , the 2 guys put the table together and in position.
Brilliant service. We will be back!
Vale Furnishers Team: Thanks for your review, Janet! I'll let Trina and the rest of the team know. Hope to see you in store again soon.
jwhelan1974 02/04/2025 I rarely write reviews but Vale deserves it. Fabulous showroom - enormous selection of great looking stuff!
Friendly service, that leave you alone to browse and are on hand if you have any questions.
We bought an arm chair and are delighted with it. Made by Fama (a Spanish company), just one of the quality brands that Vale supplies.
The delivery guys were awesome - really friendly and took the boxes of bric-a-brac in support of the charity, Phyllis’s Tuckwell.
Without doubt I will return for my next furniture purchase…
Vale Furnishers Team: Thank you so much for your lovely review! I'll make sure to pass this on to the whole team. Hope to see you in store again soon.
Kenny Wilson 02/04/2025 Having dealt with Vale Furnishers over many years and purchased a varirty of products, I cannot recommend them enough ...... they offer high quality and well designed products, supported by friendly, experienced sales, customer support and delivery/installation teams.
Vale Furnishers Team: Thanks for your lovely review! It's always great to hear from a regular customer. I'll make sure to pass this on to the team.
John Edrupt 28/03/2025 We are delighted with the Lafayette dining furniture and Bank office chair recently delivered by Gavin and Kevin. As always Vales were extremely helpful and friendly with this purchase. In particular we would like to thank Trina for the help advising us regarding the furniture.
Vale Furnishers Team: Thanks for the lovely review, John! I'm pleased you're happy with your new furniture and will pass your review on to Gavin, Kevin, Trina and the rest of the team.
jo davies 28/03/2025 Amazing staff, vast selection of all price ranges of furniture and the staff even brought the pieces of furniture to my parents who were struggling to walk around the enormous shop
Vale Furnishers Team: Thanks for the lovely review, Jo! Hope you found what you were looking for.
Tony Jones 28/03/2025 We are very happy with our wonderful Otto sofa and cuddle chair. The service from Vale Furnishers has been exceptional from start to finish. Our thanks to the whole team.
Vale Furnishers Team: Thanks for your review Tony! I'm glad you're pleased with your new sofa and will pass this on to the team.
Linda Gent 28/03/2025 Excellent service in store and also with my delivery. Would highly recommend this company.
Vale Furnishers Team: Thanks for your review, Linda! I'll make sure to pass this onto the team.
Marilyn Ealy 27/03/2025 I ordered my lovely new Parker Knoll sofas with Amanda. I was very pleased with my experience. Thank you to Gavin and Scott for delivering my new sofas with great care.
Vale Furnishers Team: Thanks for your review and lovely photos! I'm glad you're pleased with your new sofas and will make sure to pass this on to Amanda, Gavin, Scott and the rest of the team.
Sian Allpress 27/03/2025 Very knowledgeable staff. I needed new furniture for a loft conversion and fell in love with one of the sale items. The delivery team came out to see if they could do it. At first they didn’t think they could but they then came back with the item to check. And it did!
They very kindly kept the furniture in the warehouse for me until our project was over.
Would highly recommend!
Vale Furnishers Team: hanks for the great review and lovely photo Sian! I'm glad we were able to accommodate and you're happy with your new furniture. Hope to see you in store again soon.
Susan C 18/03/2025 Really delighted with my purchase from Vale Furnishers. I am a returning customer who loves this store. Only wish they still had the shop in Farnham, as I could spend hours just looking around at the beautiful items on display.
Wendy Davis 17/03/2025 Very pleased with our new bed. Comfortable and just as we wanted. Excellent customer service from all concerned, especially Carmen, who was very knowledgeable and patient talking us through the options. Arrived on time and installed efficiently by very pleasant delivery men.
Vale Furnishers Team: Thanks for the review Wendy! I'm glad you're pleased with your new bed and will pass your message on to the whole team.
Nicola Baker 14/03/2025 We are absolutely delighted with our fourth piece of furniture purchased from Vale Furnishers. We made two lengthy visits to the store and received excellent help and information. Trina was so patient and knowledgable. Delivery was sooner than we expected and was a very agreeable experience.
Vale Furnishers Team: Thanks for your review Nicola! I'm glad we were able to deliver your furniture ahead of schedule. I'll make sure to pass this on to Trina and the team.
Maggie Kirtley 12/03/2025 Very pleased with our purchase of a 3 piece suite. The sales staff were excellent. We dealt mainly with Trina, who was very helpful and attentive without in any way being pushy. We never felt pressurised to buy but got all the help that we needed. I would highly recommend Vale Furnishers for all your furnishing needs. My only negative comment is that they don't take credit cards, only debit cards.
Vale Furnishers Team: Thanks for your review and feedback Maggie! I'll make sure to pass this on to Trina and the rest of the team.
Peter West 11/03/2025 Very helpful service from Trina and colleagues. We were kept up to date with the progress of our order.
Vale Furnishers Team: Thanks for your review, Peter! I'll pass this on to Trina and the rest of the team.
JOHN HERBERT 10/03/2025 Furniture is excellent, delivery and installation was on time and very professional. Delighted.
Paul Brook 05/03/2025 Great furniture store. We bought a large dining room table and chairs from here recently and are extremely happy with our purchase. The sales staff (Harvey) were very helpful and friendly. They have an extensive display of quality furniture available, located over 4 floors. Dedicated parking is available at the side of the building off Ash Hill Rd.
Vale Furnishers Team: Thanks for your review Paul! I'm glad you're happy with your new table and will pass this on to Harvey.
Paula McGourty 05/03/2025 I really recommend Vale Furnishers. The sales, support and delivery team have been brilliant. I went back three times and spent a number of hours choosing a table and chairs. The staff were incredibly knowledgeable, helpful and patient, and there is a huge range to choose from in the showroom. My table looks amazing, and I'm delighted.
Vale Furnishers Team: Thanks a lot for your review, Paula! Everything you've mentioned is what we strive to achieve so I'm really glad it's been recognised. I'll pass this on to the team. Hope to see you in store again soon!
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