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Family Run Since 1960
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Google Reviews (most recent)

 

Clive Duke  16/05/2025  5 stars
Very happy with the furniture and the service received from Vales as usual. Delivery team Gavin and Scott (a.k.a. ZZ Top) were on time, placing the 4 pieces exactly where we wanted them. We have used Vales before and will definitely be doing so again.
keith robinson  14/05/2025  5 stars
Always good experience, furniture range vast and varied. The only criticism I have is there is no facility for payment by credit card and therefore excludes some customers who do not have access to ready cash. Whilst I understand their reasons for this policy it still seems a little out of step with our modern world.

Vale Furnishers Team:
Thanks for your feedback Keith. We do offer interest free credit options as an alternative to credit cards. Glad you enjoyed your shopping experience with us.
Rob Munday  14/05/2025  5 stars
Couldn't recommend Vale Furnishers highly enough! We ordered a corner sofa and carpet for our newly renovated living room and received exceptional service from every member of the team. The knowledgeable and helpful team made the whole process so easy and enjoyable. Vale Furnishers showroom will always be our first point now when we're looking for furniture and carpets. It was particularly lovely to be told how dog friendly the company is, our old Labrador was also well fussed over whilst we chose the carpet!

Vale Furnishers Team:
Hi Rob, thanks a lot for your review and the lovely photos! Your new living room looks gorgeous. Glad your dog also received a warm welcome in store, hope to see you again soon.
Kevin S.  14/05/2025  5 stars
We recently bought a reclining sofa from Vale furnishers and whole heartedly recommend them. After visiting a number of local showrooms from the big retailers, Vale were a breath of fresh air. They have friendly knowledgable staff and a massive range of furniture. They kept us informed on the delivery up to and including on the day. The delivery team were courteous and professional. They removed our old sofa, installed the new one and showed us how to use the controls. They ensured we were perfectly happy before leaving.

Vale Furnishers Team:
Thanks for your lovely review, Kevin! I'm glad you're happy with your new reclining sofa and will pass this on to the whole team.
Hazel Hall  10/05/2025  5 stars
We had great service from start to finish. Harvey was very knowledgeable and helpful. The dining table and chairs we bought came within the delivery timeline and we are thrilled with them. We had organised for a charity to take our old table and chairs away, but they let us down the day before the new ones were to be delivered, Vale Furnishers came to our rescue and took the old ones away. The delivery guys were amazing and made sure we were perfectly satisfied before they left. We’ve already placed another order and can’t wait for that to be delivered. Well done, so difficult to find good service these days

Vale Furnishers Team:
Thanks for your lovely review Hazel! I'll make sure to pass this on to Harvey and the rest of the team. We really pride ourselves on our customer service so it's great to know it's recognised!
Wendy Bussey  02/05/2025  5 stars
I’m very pleased with the settee. Carmen could not have been more helpful and patient in assisting me to make my choice. Thank you. The delivery men were great too, taking away my old settee and setting up the new one. Thank you again!

Vale Furnishers Team:
Thanks for the review Janet! I'm glad you're pleased with your new sofa and will pass this on to Carmen and the rest of the team.
Wendy Wakefield  05/05/2025  5 stars
We had our new carpet fitted recently. We would like to extend our thanks to the staff at Vale Furnishers, Also to the carpet fitters. Very professional, and friendly. We were very pleased with there work. Please pass on our thanks to them, greatly appreciated. Many thanks

Vale Furnishers Team:
Thanks for your review Wendy! I'll make sure to pass this on to the flooring department and carpet fitters.
Roary Pownall  02/05/2025  5 stars
Excellent service and consistently high quality products from Vale. We keep coming back to them because they’re so darned good.

Vale Furnishers Team:
Thanks for your review Roary! It's great to hear from a regular customer. I'm glad you're pleased with the service you receive from us.
Christina McCarthy  02/05/2025  5 stars
A great experience from start to finish. Chris Cleary our sales advisor was knowledgeable, very helpful, attentive and patient. Ask for him if you go there 10/10 for customer services we were kept up to date with delivery times and Kevin and Andrew who delivered and brought our furniture in pulled out all the stops to give us the best service with extras ( pads on the furniture feet fitted before they left ) so a big thank you to them too. The G plan suite is gorgeous to say the least !!!

Vale Furnishers Team:
Thanks for your review and photos Christina! Your new G Plan suite looks great in your living room. I will pass your review on to Chris and the rest of the team and hope to see you in store again soon.
david thomas  02/05/2025  5 stars
The shop staff are second to none. Fantastic service and very friendly. The men that delivered our armchairs, were exceptionally careful and knowledgeable about how the chairs were put together.

Vale Furnishers Team:
Thanks for your lovely review, I'm glad you're happy with your new chairs and the service you received from us.
Baris Bilgic  02/05/2025  5 stars
Best furnisher company in London. They know all the details about their products and once you purchased, they make everything as quick as possible

Vale Furnishers Team:
Thanks for your review and for making the journey to see us from London! Glad you're pleased with your purchase.
Ian Welch  01/05/2025  5 stars
Very pleased with our new sofa and chair. Vale Furnishers is always our first choice for furniture with a great selection and knowledgeable sales people. Thank you Harvey and all of the team!

Vale Furnishers Team:
Thanks for your review Ian, I'll make sure to pass this on to Harvey and the rest of the team.
Chris Allaway  01/05/2025  5 stars
Great Experience Instore with Chris Cleary. Delivery was great and the Garden Furniture is lovely!

Vale Furnishers Team:
Thanks for your review! I'll make sure to pass it on to Chris. Glad you're pleased with your new garden furniture.
Sarah -Miss Mac- Carter  01/05/2025  5 stars
I am so pleased with the Snug Lifestyle Suite - Flanelle & Charcoal that I ordered from Vale Furnishers. I'd had my eye on it for ages but it was always a little out of my price range and I was a bit sceptical when I saw it advertised by Vale at its amazing price. However, Harvey was always on hand to answer my questions and I made my order. I've got to say the customer service from ordering, to paying and delivery was second to none. Each department were so friendly, helpful and efficient. Thanks Vale Furnishers.

Vale Furnishers Team:
Thanks for your lovely review Sarah! I will pass this on to Harvey and the rest of the team. I hope you have a lovely summer with your new Snug Suite!
Tony Marks  30/04/2025  5 stars
Excellent and professional service as always. Delivery of 6 new seat pans - all fitted quickly by the very friendly delivery team.

Vale Furnishers Team:
Thanks for your review Tony! I'm glad you're happy with your new furniture.
Ian Burstow  28/04/2025  5 stars
Following several visits to the store to decide on the replacement sofas that suited our requirements and with Trina's very patient assistance we finally made our choice. These have now been delivered and we are very pleased with them. Thank you Trina for your help.

Vale Furnishers Team:
Thanks for your review, Ian! I'll make sure to pass this on to Trina and the rest of the team.
Sarah Arthur  26/04/2025  5 stars
Great place to shop. The staff cannot be more helpful and provide help with all aspects of furnishing your home. I would highly recommend a visit to their showroom, you won’t be disappointed. Very efficient service and delivery. Thank you Vale Furnishers.

Vale Furnishers Team:
Thanks for your great review Sarah! I'm glad you enjoyed your shopping experience with us.
Sue Crofts @gmail  26/04/2025  5 stars
We have been using Vale Furnishers for many years and always been delighted with the service and goods purchased. Our most recent purchase of bar stools and ceramic coffee tables are of a very high standard and we will continue to use Vale Furnishers as they have unique furniture which will last many years.

Vale Furnishers Team:
Thanks for your review and your continued custom!
Fran Griffin  24/04/2025  5 stars
We moved house this year and my one must have was a really nice new sofa. From browsing the show room in Ash Vale to final delivery, everyone was extremely helpful and friendly. I couldn't be happier with Gerald (that's my sofa) and the huge footstool that doubles as a chaise if needed. My granddaughter loves the additional soft cushions.The delivery guys (aka zizi top), drove all the way to Dorset and installed Gerald. It was the final piece of the jigsaw. Well done team Vale Furnishings!

Vale Furnishers Team:
Thanks a lot for your lovely review Fran! So glad you're pleased with your Gerald sofa.
Keith Holmes  17/04/2025  5 stars
My wife & I have shopped at Vale Furnishers for more than 25 years & bought items for almost every room in our home. That in itself is as good a review as I can give, but will still say they are consistently the most friendly, helpful & reassuring company to deal with.

Vale Furnishers Team:
Thanks a lot for your lovely review and your continued custom! We hope to see you in store again soon.
Neil Bradbury  17/04/2025  5 stars
Vale Furnishers has a huge and varied stock but it is the professionalism and helpfulness of their staff that sets them apart. In a Britain where the ethos of serving customers well has largely been lost Vale Furnishers are still providing helpful, knowledgeable advice to their customers backed up with first class service. Pricing is very competitive too. I cannot recommend them more highly.
Bill Patterson  16/04/2025  5 stars
Huge choice of quality furniture. Customer service was friendly, efficient and polite, sales staff were unobtrusive Can highly recommend.

Vale Furnishers Team:
Thanks for your lovely review Bill!
Alison Parsons  13/04/2025  5 stars
Just spent the past 2.5 hours at Vale Furnishers choosing and ordering bar stools and dining table and chairs. The service from Mark D was truly outstanding. Helpful without being pushy. Provided lots of alternative options in different price brackets and fully explained the products including pros and cons. We were made to feel really welcome and totally at ease. This is good old fashioned customer service which is very rare these days. Cannot wait for furniture to arrive and will definitely go to back to Vale again in the future having previously bought furniture there which is of such a high standard. Simply one of a kind.

Vale Furnishers Team:
Thanks for your glowing review, Alison! I'll make sure to pass this on to Mark and the whole team and we look forward to seeing you in store again soon.
Sue Webb  12/04/2025  5 stars
Very friendly staff from start to finish. I ordered 2 sofas which I am very happy with. Alan was very helpful and informative, I would definitely use them again.

Vale Furnishers Team:
Thanks for your lovely review, Sue! I'll be sure to let Alan and the rest of the team know.
Jane Grant  12/04/2025  5 stars
We have looked for a lime green leather chair for ages but one Sunday during the winter sale we challenged a member of the Vale team to see if they had anything in that colour. After a few minutes out came a swatch in exactly the colour we wanted. Now we have received the Dr No swivel chair and it looks fantastic. Its a real pleasure buying from this Furniture Retailer. The showroom offers plenty of choice and inspiration. Knowledgeable folk work there, who don't pester you while browsing, just inform, and when you are ready they are there to help.

Vale Furnishers Team:
So glad we were able to help you find the perfect green chair, Jane! Thanks for the lovely review.