David Page
3 months ago
Wow!! Just spent an Amazing morning yesterday walking around Vale Furnishers with my wife and Rani our sales adviser. As soon as we walked into the shop we were met with a smile and a warm welcome. Af [read more]ter a sort conversation and a very welcome cup of coffee we started to look for a new sofa. Rani walked around with us and her knowledge of all items in the shop was amazing telling us the background of every item that caught our eye including the background of the companies that make the items be it sofa's or dinning room tables. She helped us to narrow our search to the perfect sofa for our requirements. We loved the fact that everything is delt with in house, this includes delivery service and customers service, but if the product is anything like the service we received in the shop customers service will not be needed! They also take away your old sofa for a very reasonable cost. Not only that the old sofa's get offered to charity and the cost of removal gets donated to charity as well. What a great Idea, It would be great if more companies thought like this. Overall what a wonderful experience and we will be back, we have seen lot's or items to furnish our new home. Thank you Rani, Thank you Vale Furnishers. Five stars.
Pete Summerell
8 months ago
Vale Furnishings is a well known landmark locally but we hadn’t had reason to shop there until we needed a new mattress. A ‘well kept secret’ they have a vast array of home furnishings, which was quit [read more]e surprising outside of a soulless retail park. We were met by Harvey and expertly briefed on the mattress options available. Again, a huge choice that catered for the neediest of customers, ourselves included. Harvey displayed impressive patience as we eventually found the perfect model. The deal, paperwork, and hot chocolate were sorted swiftly and we waited for our delivery. In that regard, our mattress was available much sooner than we expected, which was a bonus. Stuart from the warehouse team contacted us about delivery. He was equally helpful, squeezing our delivery in over the festive period, and in between other deliveries. It was delivered on the day and at the time planned, with no mess and no nonsense. We have been extremely satisfied with our purchase and the service levels over all. If you’re considering a home furnishings purchase, I would totally recommend Vale Furnishings to you, for great value and a level of service unsurpassed!
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